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Fire & Water - Cleanup & Restoration

Water leak damages three rooms in area home

SERVPRO of Wichita Falls is consistently awarded a top ten star rating from our customers.

Which is a high accomplishment considering we meet with them at the worst time of their life.

Like John. Imaging waking up, getting out of bed, and squish! You just woke up to wet carpet.

John called SERVPRO of Wichita Falls for help.

Our teams quickly responded and began the restoration work. Packing out areas that needed packed out. Moving appliances and furniture in areas where replacement was required. Extracting the water and removing flooring.

Setting air movers and dehumidifiers in place. And then...the waiting.

Typically a home this size would take three to five days to become SERVPRO dry.

It took all five days. Our last day of monitoring, and our last day in John's home.

His certificate of satisfaction survey awarded us a perfect ten star rating.

When asked what we could do to improve our performance, John wrote, "Don't see where there is room for improvement."

Thanks, John. We here at SERVPRO of Wichita Falls strive to improve ourselves, our company, and our community every day.

We hope you'll let us know how we're doing.