When operations is a 24/7 job, call SERVPRO
We all know how critical communication is. We use it to convey our feelings, update daily workforce information, and order lunch to go on those hectic days.
And much like we feel frustrated when the drive in doesn't get our order right, we are also frequently frustrated that today's technology can leave us hanging.
That was certainly the case when this communication company began receiving complaints about their service, or lack thereof.
After their team investigated all the comm rooms and switch rooms, it was noted that power had been routed to just two hubs, greatly limiting accessibility.
Why? Water damage forced each compartment to shut down, as required by their safety equipment.
Once our SERVPRO team arrived and began extracting water and establishing a drying process, individual towers and switches were able to be reactivated and customers again enjoyed their wireless access.
Communications at all levels was key to restoring this critical component of our local telecom industry, and we're thankful they called the trusted experts at SERVPRO of Wichita Falls.